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About Mike Conway

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So far Mike Conway has created 103 blog entries.

How to Win at the New VISA Rules

2020-11-02T20:05:53+00:00October 25th, 2018|

It's been just over six months since VISA mandated it's latest rule changes for chargebacks — pardon, "disputes". If you haven't yet, read our no-nonsense primer on the “Visa Claims [...]

How to Win at Transaction Descriptors

2020-11-02T20:57:11+00:00October 2nd, 2018|

Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must navigate several factors to deliver concise descriptors that their customers will easily recognize. [...]

The Chargeback Process Explained

2020-11-02T21:14:07+00:00October 1st, 2018|

The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication and deter friendly fraud. [...]

How To Do a Chargeback Right

2020-11-02T21:29:41+00:00September 25th, 2018|

If you're a cardholder researching how to do a chargeback, you've come to the right place! We're going to show you the best way to resolve a disputed transaction to [...]

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