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How To Win With the Visa Merchant Purchase Inquiry (VMPI)
The chargeback process has been unfair to merchants since its ...
A Brief History of Credit Cards
It's easy to mistake the concept of credit cards as ...
The Perfect Customer Service Response to Chargebacks
Chargebacks are commonly considered to be a friction point between ...
A Closer Look at Processors
Today we do a deeper dive into the world of ...
Five Common Chargeback Myths Destroyed
Chargebacks are one of the less-glamorous byproducts of the merchant ...
How to Win at Subscription Billing
Recurring or subscription billing has taken e-commerce by storm. This ...
The Cost of Chargebacks
"How much?" is perhaps the most-asked question of all time. ...
Arbitration is Not Your Friend
Arbitration chargebacks are the "ugly divorce" of transaction disputes. It ...