Our Story
World Leaders in Chargeback Management
ChargebackHelp is a dispute management platform that provides merchants with comprehensive solutions for transaction disputes, fraud, and chargebacks. Our platform integrates the most effective dispute technology with your transaction streams into a single, card-agnostic portal to reduce disputes, eliminate chargebacks, and recover revenue from first-party fraud.
As Former Merchants, We Understand
As former merchants, we use our extensive experience to understand your needs and assist you in developing the best strategy to prevent chargebacks.
Over the years, we have worked with Fortune 500 companies, well-known and small businesses in a wide range of industries including travel, gift cards, online retailers, subscription services, telecommunications and multi-channel retailers.
Our Dedicated Team
Our dedicated team is passionate about protecting your business and finding the right solution to best serve your needs and long term growth.
We use the most advanced technologies and proactively stay educated on the latest policies to remain on the forefront of industry trends and developments. We manage your disputes so you can manage your business.
A Great Place To Work
At ChargebackHelp, we believe our people are our greatest strength. We foster a culture of collaboration, curiosity, and innovation where every team member has a voice and an opportunity to make a real impact.
We thrive on helping merchants solve complex problems and protect their businesses’ rightful revenue. We balance that with a supportive, flexible environment that values growth, well-being, and creativity. From celebrating wins together to investing in professional development, ChargebackHelp isn’t just where you build a career… it’s where you thrive.
As Former Merchants, We Understand
As former merchants, we use our extensive experience to understand your needs and assist you in developing the best strategy to prevent chargebacks.
Over the years, we have worked with Fortune 500 companies, well-known and small businesses in a wide range of industries including travel, gift cards, online retailers, subscription services, telecommunications and multi-channel retailers.
Our Dedicated Team
Our dedicated team is passionate about protecting your business and finding the right solution to best serve your needs and long term growth.
We use the most advanced technologies and proactively stay educated on the latest policies to remain on the forefront of industry trends and developments. We manage your disputes so you can manage your business.
A Great Place To Work
At ChargebackHelp, we believe our people are our greatest strength. We foster a culture of collaboration, curiosity, and innovation where every team member has a voice and an opportunity to make a real impact.
We thrive on helping merchants solve complex problems and protect their businesses’ rightful revenue. We balance that with a supportive, flexible environment that values growth, well-being, and creativity. From celebrating wins together to investing in professional development, ChargebackHelp isn’t just where you build a career… it’s where you thrive.
Why us?
Why Choose ChargebackHelp?
Prevent Chargebacks
Stop chargebacks before they happen with deflection and alert technologies. Reduce risk exposure.
Processing Protection
Merges alerts, fraud notices, and early dispute signals from every major network, giving you time to respond before revenue is lost.
Operational Efficiency
Monitors for chargeback alerts tied to your transactions, helping you issue accurate refunds in time to avoid chargeback penalties.
Reduce Cost
Refund, resolve, and prevent chargebacks from hitting your bottom line. Eliminate penalties and fees tied to chargebacks. Boost profit margins and productivity.
But Don’t Just Take Our Word
See how leading risk teams are consolidating chargeback workflows and improving performance with less manual effort.