News & Information
The ChargebackHelp Guide to Order Insight
Order Insight sends transaction data to issuing banks to prevent cardholder inquiries from becoming disputes and chargebacks. Learn how it can deflect disputes and reduce chargebacks for merchants.
Total Dispute Management for Merchants
Are you losing revenue to friendly fraud and chargebacks? Total dispute management prevents disputes, reduces chargebacks and recovers revenue lost to fraud. This is how you get it through ChargebackHelp Plus.
A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa's new dispute resolution tool, Rapid Dispute Resolution.
How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched its Visa Merchant Purchase Inquiry (VMPI), Verifi had its own better-known competing version called Order Insight. This is the story about how the two became one.
Prevent Alerts With Visa’s Rapid Dispute Resolution
Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.
Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard's Connected Intelligence is designed to help merchants identify weak links in their transaction stream vis-a-vis fraud detection and false declines.
Subscription Merchants: New Visa mandate for free trials
Review the new Visa rules for subscriptions initiated by free trial offers to enhance transparency for cardholders and help reduce disputes for merchants.
Work in the Time of COVID: How to home-office #WFH
The scope and influence of the COVID19 virus is unprecedented in the history of the world. There’ve been plagues, and far worse ones, but this is the first time the world has stood down together.
