NEWS AND INFORMATION
WHAT’S NEW?
ChargebackHelp and Verifi Free Webinar to Eliminate Friendly Fraud
CBH has teamed up with Verifi to teach merchants how to deflect friendly fraud and prevent disputes, just in time for the big holiday shop-a-thon!
Cryptocurrency Eliminates Fraud and Chargebacks, But…
Crypto provides unrivaled authentication and security in transactions, but there are some things you should consider before jumping on the bandwagon.
Do You Need Manual Review to Prevent Fraud?
Let's get you asking the right questions to determine where manual review can effectively assist your fraud prevention.
Recover More Revenue with Effective Rebuttal Letters
Rebuttals are a very important revenue recovery tool, so let's make sure you're doing it right.
How To Profit From Returns
Hidden or non-existent return policies cost your business more than you might think. See how a good return policy can be an asset to sales and customer retention.
What is Secure Remote Commerce?
SRC enables universal payment profiles that can be used across the web, so consumers don’t have to create profiles and authenticate at every single point of sale.
A Guide to Disputes with the Big Four Issuing Banks
Set an expectation baseline when dealing with issuers in transaction disputes. A good place to start is by understanding the dispute policies of the "Big Four" issuers: Bank of America, JP Morgan Chase, Wells Fargo and Citibank.
American Express Chargebacks – How Different Are They?
AMEX is its own issuer. That can make a huge difference for some merchants, and not in a good way. Find out what's at stake dealing with AMEX disputes.
Dispute Management for the Travel Industry
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.
