Quick Take: The travel and hospitality industry faces constant exposure to chargebacks from cancellations, no-shows, booking errors, and fraud. Unlike retail, where disputes are tied to a product delivery, travel disputes often involve intangible services that are harder to defend. [...]
Quick Take: Visa’s Acquirer Monitoring Program (VAMP) has introduced stricter thresholds that every merchant must now navigate. Falling above these benchmarks could result in serious consequences, including fines, higher processing fees, or even the loss of your merchant account. Staying [...]
Risky orders are part of running an online store, but Shopify gives merchants the ability to build smart rules that help spot fraud before it hurts. By combining Shopify’s built-in risk analysis with custom filters and order review practices, merchants [...]
Quick Take: Predictive analytics is transforming chargeback prevention by helping merchants anticipate which transactions are most likely to trigger disputes. Instead of waiting for chargebacks to occur, predictive models give businesses an early warning system that can reduce fees, protect [...]
Quick Take: To protect your VAMP ratio, stop disputes before they become chargebacks. ChargebackHelp’s DEFLECT platform uses Consumer Clarity and Order Insight to surface real transaction data at the right moment, which prompts recognition, reduces confusion, and deflects costly disputes [...]
As Shopify merchants grow, so do their risks. Fraudulent transactions can quickly erode profits, damage reputation, and increase the likelihood of costly chargebacks. While chargeback prevention strategies are vital, merchants must also build a layered fraud prevention framework tailored to [...]
Quick Take: Visa’s Acquirer Monitoring Program (VAMP) is tightening the pressure on merchants. Your vamp ratio now determines whether your business faces penalties, higher fees, or even account termination. The good news is that proactive solutions like Ethoca Alerts can [...]
Quick Take: Visa’s new Acquirer Monitoring Program (VAMP) is changing the way merchants and their providers manage disputes and fraud. With fines starting October 1, 2025, merchants need to separate fact from fiction. This article clears up the biggest [...]
Quick Take: GDPR compliance may seem like a European regulation with little relevance outside the EU, but it has a direct impact on how merchants handle chargebacks. Whenever personal data is exchanged during a dispute such as transaction details, [...]
When Shopify merchants think about chargebacks, they often focus on the immediate financial penalty. While those fines are costly on their own, the real impact goes much deeper. Chargebacks create ripple effects that drain resources, cut into profit margins, and [...]
Quick Take: Voice payments are becoming a preferred way for consumers to shop, but they also bring new challenges for merchants. With transactions occurring through voice assistants like Alexa or Siri, the potential for confusion and disputes increases. This article [...]
Updated September 2025We keep this page updated as Visa makes changes to its VAMP guidelines, but it’s always a good idea to confirm current details with your merchant service provider. Quick Take: Merchants have just weeks left before Visa [...]