It’s your revenue, keep it!
CBH+RECOVER is our representment module, which helps merchants reclaim revenue from friendly fraud. It integrates the merchant CRM, gateway and transaction data to tie cardholders to their purchases in cases where a transaction is not recognized or when deliberate friendly fraud is attempted.
When deflection can not be achieved in real time, RECOVER sends the complete transaction picture to issuers to overturn chargebacks and protect merchant revenue. Merchants can send automated compelling evidence in real time.
Check out this video for more details on how representment works.