RECOVER REVENUE FROM FRAUD


IT’S YOUR REVENUE, KEEP IT!
IT’S YOUR REVENUE, KEEP IT!
CBH+RECOVER is our representment module, which helps merchants reclaim revenue from friendly fraud. It leverages the merchant CRM, gateway and transaction data to tie cardholders to their purchases in disputes where a transaction is not recognized or when deliberate friendly fraud is attempted.
When deflection can not be achieved in real time, RECOVER sends the complete transaction picture to issuers to overturn chargebacks and protect merchant revenue. Recover evaluates each case to ensure effective representments and optimized win ratios.
Check out this video for more details on how representment works.
How Recover Works
INTEGRATIONS
Delivery Confirmations
IP address
Device ID
CRM
CHARGEBACK PROCESS
Cardholder disputes charges
Issuing bank sends chargeback
Funds are taken from the merchant’s account
RECOVER builds representment case
Transmits representment to banks
Merchant recovers revenue