MERCHANT RESOURCES

Frequently Asked Questions

Get answers to some of the most commonly asked questions about ChargebackHelp, chargebacks and dispute management.

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Frequently Asked Questions

Get answers to some of the most commonly asked questions about ChargebackHelp, chargebacks and dispute management.

Read More →

CBH+ Knowledge Base

Watch video tutorials that walk you through the different features ChargebackHelp Plus has to offer.

View the tutorials →

CBH+ Knowledge Base

Watch video tutorials that walk you through the different features ChargebackHelp Plus has to offer.

View the tutorials →

Chargeback Reason Code Reference

For every chargeback, issuing banks assign a reason code that explains the cause. This reference helps merchants make sense of each code.

Look up Reason Codes →

Chargeback Reason Code Reference

For every chargeback, issuing banks assign a reason code that explains the cause. This reference helps merchants make sense of each code.

Look up Reason Codes →

Merchant Category Code Lookup

Every business is grouped into a category designated by the Merchant Category Code. Find out which code your business falls under and whether it is considered high-risk for fraud and chargebacks.

Look up your MCC →

Merchant Category Code Lookup

Every business is grouped into a category designated by the Merchant Category Code. Find out which code your business falls under and whether it is considered high-risk for fraud and chargebacks.

Look up your MCC →

Payments Industry Terms

Look up some of the most common terms and acronyms used in the payments industry.

Go to the glossary →

Payments Industry Terms

Look up some of the most common terms and acronyms used in the payments industry.

Go to the glossary →

News & Information

Read in-depth articles on the latest developments in dispute management and learn more about the services ChargebackHelp offers.

Get the latest news →

News & Information

Read in-depth articles on the latest developments in dispute management and learn more about the services ChargebackHelp offers.

Get the latest news →
Protect your business from fraud and chargebacks.

Contact ChargebackHelp today!


Get Total Dispute Management

  • Save time and money for your core business
  • Prevent disputes immediately
  • Resolve alerts more efficiently
  • Recover revenue more effectively