How does Order Insight work?

Starting from the merchant and working out to the cardholder, here’s how DEFLECT delivers Order Insight for merchants.

1. DEFLECT configures and manages the APIs connecting the merchant transaction data to Verifi’s Order Insight.
2. Order Insight sends order details, CRM data, delivery confirmations, etc as soon as it exists from Order Insight to Visa Resolve Online (VROL).
3. VROL plugs the data into VisaNet which in turn passes it to the cardholder’s bank.
4. Cardholder/Issuing Bank can then access whatever information is available on that connection, on demand, and in real time.