Our Services
ChargebackHelp merges your transaction stream with the most effective dispute management tools available. We connect your payment gateway, CRM and other eCommerce platforms with Mastercard & Ethoca and Visa & Verifi. This enables you to deflect disputes, prevent chargebacks, and recover revenue from first-party fraud.
We manage all the integrations and keep you compliant with Card Network requirements. For example, when Verifi or Ethoca update their platform, we make sure your connection is uninterrupted. When Visa or Mastercard require specific data to deflect a dispute, we ensure you are sending that data.
We cover the full dispute lifecycle…
Dispute Prevention with DEFLECT
ChargebackHelp sends your transaction data to cardholder and issuer points of inquiry, so they have the answers they need before questioning a transaction. This gives you unprecedented reach to resolve disputes before they start. DEFLECT integrates Verifi Order Insight and Ethoca Eliminator for unparalleled protection against unwarranted disputes & friendly fraud. LEARN MORE…
Chargeback Prevention with RESOLVE
Some disputes can’t be avoided. ChargebackHelp enables you to resolve those disputes before they become chargebacks. RESOLVE merges all alerts from all sources so they can be dealt with and analyzed in one place. LEARN MORE…
Revenue Recovery with RECOVER
RECOVER analyzes dispute alert data to determine the validity of each dispute to detect friendly fraud. RECOVER then sends compelling evidence from your transaction stream to recover revenue from unwarranted chargebacks on your behalf. LEARN MORE…
Contact Us Today!
If you’re an acquirer or merchant or service provider, our DisputeHelp solution provides these services for you at scale HERE.
If you’re a merchant looking to protect your revenue and reduce fraud & chargebacks, contact us for a free Chargeback Analysis and learn more about how we can help your business thrive.