How effective is Order Insight at deflecting disputes?

Visa and Verifi tells us that Order Insight has a deflection rate of 10%. OI is also effective from a qualitative perspective. Give your customers the added service of deeper transaction details on their statements. Help issuers fight friendly fraud by sending them the evidence that ties purchases to the cardholder, before they issue a chargeback. If you’re getting disputes due to unrecognized transactions or from friendly fraud, Order Insight is going to help your transactions stick and save you from chargebacks.