DEFELCT

DEFLECT integrates both Verifi Order Insight and Ethoca Consumer Clarity, sending transaction & fulfillment data in real time to inform cardholders & issuers at their point of inquiry, before they escalate to disputes.

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DEFELCT

DEFLECT integrates both Verifi Order Insight and Ethoca Consumer Clarity, sending transaction & fulfillment data in real time to inform cardholders & issuers at their point of inquiry, before they escalate to disputes.

GET STARTED

Automated Deflections

Leverage your transaction history for automatic deflections with Visa Compelling Evidence 3.0

Extended Brand Presence

Your logo, contact info, product details, and delivery status appear with your statement descriptors.

Inform Your Customers

Deeper product data helps them recognize purchases for unparalleled customer service.

Stop First-Party Fraud

Issuers get the data that ties your customer to the sale to disrupt first-party misuse.

A One-stop-shop for industry-leading FPF Solutions

ChargebackHelp’s DEFLECT module integrates Verifi Order Insight and Ethoca Consumer Clarity. These tools deliver enhanced transaction details to issuer call centers & cardholder banking apps, on demand, to prevent disputes. This includes clear merchant names & brands, plus real-time transaction & fulfillment data.

How DEFLECT Works

DEFLECT integrates merchant transaction & fulfillment data into Verifi Order Insight and Ethoca Consumer Clarity, which then distribute merchant data to points of inquiry — issuer call centers and cardholder banking apps — to “talk off” transaction confusion and first-party misuse.

Deflect Diagram

The ChargebackHelp Advantage

As an industry-leading dispute management provider, ChargebackHelp offers a range of unique benefits that cater specifically to each of our merchant partners.

CBH Screenshots

Contact Us Today!

If you’re an acquirer or merchant or service provider, our DisputeHelp solution provides these services for you at scale HERE.

If you’re a merchant looking to protect your revenue and reduce fraud & chargebacks, contact us for a free Chargeback Analysis and learn more about how we can help your business thrive.

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