REDUCE CHARGEBACKS

CBH+ Resolve Logo
CBH+ Resolve Logo

MANAGE ALL OF YOUR DISPUTES IN ONE PLACE

MANAGE ALL OF YOUR DISPUTES IN ONE PLACE

CBH+RESOLVE merges all your disputes so you can reduce chargebacks in one place. Resolve connects chargeback alerts, dispute notices and fraud notices to each source transaction for accurate and timely refunds. You can automate your resolutions, self-manage, or have our chargeback specialists resolve disputes for you.

Prevent Chargebacks

Chargebacks can cost up to three times the ticket value.

Managed Alerts Save Time

CBH+ automates and manages dispute resolutions so you can focus on your core business.

Full Integration

Avoid duplicate refunds and missed alerts with all your disputes in one place.

How Resolve Works

INTEGRATIONS

CHARGEBACK PROCESS

1
Problem Reported:

Cardholder seeks chargeback from Issuer

2
Pre-Dispute (Visa only)

Rapid Dispute Resolution engages, dispute credited automatically

3
Alert Issued

CBH+ receives dispute claim from Ethoca or Verifi

4
Chargeback Prevented:

Refund is issued to resolve dispute and prevent chargeback

INTEGRATIONS

As a Visa solution, Verifi can access the pre-dispute phase so that merchants can automate credits using Rapid Dispute Resolution (RDR). RDR applies merchant-defined rules to qualify disputes. If a dispute qualifies, RDR automatically credits the transaction, the chargeback is avoided, and the dispute does not count against your ratio. Ethoca manages alerts for Mastercard transactions. Innovations to the Ethoca service are being made, requiring new integrations and maintenance. These changes are managed in our portal, freeing up the merchant to focus on their core business.

Protect your business from fraud and chargebacks.

Contact ChargebackHelp today!


Get Total Dispute Management

  • Save time and money for your core business
  • Prevent disputes immediately
  • Resolve alerts more efficiently
  • Recover revenue more effectively