Stop chargebacks AND alerts from happening
CBH+RESOLVE integrates several evolving tools for settling disputes that avoid chargebacks. These tools, acquired and provided by Visa and Mastercard, are constantly improving as they merge them into their transaction infrastructure. CBH+ manages these changes seamlessly so the merchant doesn’t have to.
Visa acquired Verifi, which is issuing alerts for disputed transactions. This acquisition brought Verifi alerts into the Visa processing system, and has extended the merchants’ reach to resolve those alerts. Capabilities such as Rapid Dispute Resolution (RDR) now allow merchants to prevent disputes automatically, before an alert is even issued. Merchants automatically get RDR as issuers adopt its capabilities.
Mastercard acquired Ethoca, which managed alerts for its transactions. Like Visa, they are constantly enhancing this service, requiring new integrations and maintenance. These changes are managed in our portal, freeing up the merchant to focus on their core business.