Our Advantage

Single Endpoint for All Disputes

ChargebackHelp integrates disputes from all card networks, issuers & alert services and merges them with your transaction stream to provide the most responsive dispute management technology available.

Prevention is the Priority

We empower the merchant to inform cardholders and their issuers at the point of inquiry, before those queries escalate into disputes. Our approach to total dispute management begins at prevention with innovative products like Verifi Order Insight™ and Ethoca Consumer Clarity™.

Representment ROI Guaranteed

Our RECOVER module mobilizes your transaction & fulfillment data for prompt and effective representments against unwarranted chargebacks. Our proprietary data capture optimizes representments for the best chance of success, driving down costs and boosting your win ratios.

Extend Your Brand Presence

Managing disputes not only saves time and money; it’s excellent customer service. Our DEFLECT module positions the merchant brand on cardholder statements. RESOLVE expedites refunds to cardholders for superior outcomes to chargebacks.

White-Label Custom Solutions

If you are an acquirer or merchant services provider, our DisputeHelp solution customizes all the ChargebackHelp tools into white-label platforms you can provide your merchants, combining our industry-leading technology with your brand. Give your merchants exactly what they need, and get the credit you deserve.