ChargebackHelp parses each fraud alert automatically to determine the validity of the dispute. In many cases, the merchant can fight to keep the revenue. ChargebackHelp provides representment services to accomplish that on the merchant’s behalf.
ChargebackHelp has tremendous experience with this process, and we can guarantee your ROI on the representment cases we take on for you. Our success rate is double the merchant average, and for good reason.
We know the chargeback rebuttal process inside and out. We know the reason codes and the requirements to dispute each code. And we know when a representment case will help you most. Your acquiring bank can’t always tell you when to choose representment, but we can. We can also help fine tune your points of sale to better capture and analyze transactional data to help your chances overall protecting from chargebacks.
Merchants should not go it alone when fighting chargebacks. They often have limited knowledge of the representment procedure and their success rate is typically very low. ChargebackHelp has the knowledge of how to properly handle representment for high-risk verticals in a highly efficient manner. We also know which cases are winnable and act promptly on them. Give us a call and see for yourself how we can save you time and recover revenue lost to fraud and chargebacks.