Merchant Resources

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CHARGEBACKHELP CASE STUDY #1

Helping high risk merchants

Dispute management is crucial for retail businesses and their stakeholders. This is especially true for high risk merchants. See how our chargeback prevention solutions made a big difference for one of our many high-risk clients.

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HIGH-LEVEL VIEW

TOTAL DISPUTE MANAGEMENT

See how our industry-leading solutions work together seamlessly to deflect disputes, eliminate chargebacks, & recover revenue lost to first-party fraud.

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DEFLECT

DISPUTE DEFLECTION

Disrupt first-party fraud by better-informing cardholders & issuers. Send transaction & fulfillment data to pre-dispute inquiries on demand and in real-time.

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RESOLVE

CHARGEBACK PREVENTION

Aggregate dispute alerts to eliminate chargebacks and prevent fees & penalties. Automate alerts, self-manage, or outsource to our chargeback specialists.

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RECOVER

REVENUE RECOVERY

Compile representments to recover revenue. RECOVER connects merchant banking, gateways, CRMs, and more for optimal response & rebuttal.

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CHARGEBACKHELP CASE STUDY

Helping high risk merchants

DOWNLOAD CASE STUDY PDF

HIGH-LEVEL VIEW

TOTAL DISPUTE MANAGEMENT

See how our industry-leading solutions work together seamlessly to deflect disputes, eliminate chargebacks, & recover revenue lost to first-party fraud.

DOWNLOAD FILE

DEFLECT

DISPUTE DEFLECTION

Send transaction & fulfillment data to pre-dispute inquiries in real-time, informing cardholders & issuers, to disrupt first-party fraud.

DOWNLOAD FILE

RESOLVE

CHARGEBACK PREVENTION

Aggregate dispute alerts to eliminate chargebacks and prevent fees & penalties. Automate alerts, self-manage, or outsource to our chargeback specialists..

DOWNLOAD FILE

RECOVER

REVENUE RECOVERY

Compile representments to recover revenue. RECOVER connects merchant banking, gateways, CRMs, and more for optimal response & rebuttal.

DOWNLOAD FILE

Chargebacks 101

New to the dispute management space? Get up to speed and gain critical insider knowledge about chargebacks and the disputes that cause them.

Chargebacks 101

New to the dispute management space? Get up to speed and gain critical insider knowledge about chargebacks and the disputes that cause them.

News & Information

Read in-depth articles on the latest developments in dispute management and learn more about the services ChargebackHelp offers.

Get the latest news →

News & Information

Read in-depth articles on the latest developments in dispute management and learn more about the services ChargebackHelp offers.

Get the latest news →

Frequently Asked Questions

Get answers to some of the most commonly asked questions about ChargebackHelp, chargebacks and dispute management.

Frequently Asked Questions

Get answers to some of the most commonly asked questions about ChargebackHelp, chargebacks and dispute management.

CBH+ Knowledge Base

Watch video tutorials that walk you through the different features ChargebackHelp Plus has to offer.

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CBH+ Knowledge Base

Watch video tutorials that walk you through the different features ChargebackHelp Plus has to offer.

View the tutorials →

Chargeback Reason Code Reference

For every chargeback, issuing banks assign a reason code that explains the cause. This reference helps merchants make sense of each code.

Look up Reason Codes →

Chargeback Reason Code Reference

For every chargeback, issuing banks assign a reason code that explains the cause. This reference helps merchants make sense of each code.

Look up Reason Codes →

Merchant Category Code Lookup

Every business is grouped into a category designated by the Merchant Category Code. Find out which code your business falls under and whether it is considered high-risk for fraud and chargebacks.

Look up your MCC →

Merchant Category Code Lookup

Every business is grouped into a category designated by the Merchant Category Code. Find out which code your business falls under and whether it is considered high-risk for fraud and chargebacks.

Look up your MCC →

Payments Industry Terms

Look up some of the most common terms and acronyms used in the payments industry.

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Payments Industry Terms

Look up some of the most common terms and acronyms used in the payments industry.

Go to the glossary →