Customer Disputes: What happens?
Let's look at what happens when a customer disputes a purchase. For many merchants, their understanding of this process begins and ends with chargebacks.
The Chargeback Process Explained
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
Representment Explained
Representment is the process by which merchants can dispute a chargeback and recover the revenue at stake.
Chargebacks and Fraud – What Every Business Should Know
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late.