Gift Cards: A Cautionary Tale
They may be intended for the act of giving, but gift cards are also the de facto currency for fraud online.
Subscription Merchants: 7 Fundamentals for Recurring Billing
Seven simple steps you can take in your recurring transactions that are just as important as the product to keep each account rolling.
Retrieval Requests: An old process still haunting merchants
Retrievals are sometimes referred to as "soft chargebacks"; they can lead to chargebacks, and ignoring them entirely can forfeit your right to representment, so prompt response is paramount.
Subscription Merchants: New Visa mandate for free trials
Review the new Visa rules for subscriptions initiated by free trial offers to enhance transparency for cardholders and help reduce disputes for merchants.
Work in the Time of COVID: How to home-office #WFH
The scope and influence of the COVID19 virus is unprecedented in the history of the world. There’ve been plagues, and far worse ones, but this is the first time the world has stood down together.
Six Tips to Freeze Out Fraud for the Holidays
It's a special time of year for merchants, as the holiday frenzy converts into new-year revenue. But just like those holiday parties, the good times do have their attendant hangover...