The EU Payment Service Directive: Loopholes Edition
We've done a lot of research on many topics related to payments processing, and PSD2 is one of the most dry and dreary we have come across. First of all, [...]
How To Win With the Visa Merchant Purchase Inquiry (VMPI)
The chargeback process has been unfair to merchants since its inception. VISA has recently made a commendable effort to balance the scales and help them reduce chargebacks under the Visa [...]
The Perfect Customer Service Response to Chargebacks
Chargebacks are commonly considered to be a friction point between merchants and customers. But it doesn't have to be. Merchants that take the initiative can put chargebacks into the win [...]
How to Win at Subscription Billing
Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have [...]
Merchant Risk and How to Manage It
So you're a high-risk merchant; it's really not the end of the world. High-risk merchants have superior access to global markets and unlimited processing. If we look at what makes [...]
Could you, should you charge processing fees?
Just because you can doesn't always mean you should. In most cases, you can legally charge processing fees and surcharges. Doing so can take the sting out of your processing [...]
