American Express Chargebacks – How Different Are They?
AMEX is its own issuer. That can make a huge difference for some merchants, and not in a good way. Find out what's at stake dealing with AMEX disputes.
Chargebacks 101: A merchant’s guide
Learn how fraud, disputes and chargebacks affect your bottom line and use this guide as a jump-off to find the dispute management solutions you need.
Merchant Help for Disputes on Amazon
Selling with Amazon comes with some unique benefits when dealing with disputes, provided the merchant complies with their requirements.
The Merchant Guide to Visa and MasterCard’s Chargeback Programs
Understand what happens with the card schemes when you process excessive chargebacks on their networks. Hint: It's expensive.
How the US Congress Created Chargebacks
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse. Unfortunately, little has been done to adapt the chargeback to today's eCommerce landscape, making it into a tremendous burden for merchants.
The ChargebackHelp Guide to Order Insight
Order Insight sends transaction data to issuing banks to prevent cardholder inquiries from becoming disputes and chargebacks. Learn how it can deflect disputes and reduce chargebacks for merchants.