Pre-transaction fraud prevention involves measures taken before a transaction is completed to identify and prevent fraudulent activities. This includes verifying customer identities, using fraud detection tools, and implementing security protocols to ensure the legitimacy of transactions.

Post-transaction fraud prevention refers to actions taken after a transaction has occurred to detect and mitigate fraud. This can include monitoring transactions for suspicious activity, responding to chargebacks, and analyzing transaction data to identify patterns indicative of fraud.

Friendly fraud occurs when a customer disputes a legitimate transaction, often resulting in a chargeback. To prevent friendly fraud, merchants can implement measures such as clear billing descriptors, robust customer service, and thorough transaction documentation to provide evidence in case [...]

Dispute and chargeback alerts immediately nofify merchants of potential fraudulent activities, allowing them to take immediate action to resolve issues, prevent chargebacks, and protect their merchant accounts.

Many effective tools available to help merchants prevent chargebacks, such as Ethoca by Mastercard and Verifi by Visa, all of which are available within ChargebackHelp's chargeback management platform.

Chargebacks can lead to lost revenue, increased processing fees, and potential damage to, or suspension of, your merchant account.

Yes, you can appeal a chargeback by submitting relevant documentation to support your case. A platform like Chargeback Help can make this process easy and effective.

Review the chargeback details, gather evidence, and respond promptly to the issuing bank if you believe the chargeback is unjustified. You can also use Chargeback Help's chargeback management platform to streamline the process and win more disputes.

Use secure payment gateways, verify customer information, and regularly monitor transactions for unusual activity.

Responsive and helpful customer service can resolve issues before they escalate to chargebacks.

Keeping documentation helps to defend against chargebacks by providing evidence of the transaction and the customer's agreement.

Implement clear and accurate product descriptions, maintain good communication with customers, and provide excellent customer service.