News and Information
WHAT’S NEW?
Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
Dispute management providers like ChargebackHelp integrate the right tools across all payment networks into one platform.
Breaking Down the True Cost of Chargebacks
Chargebacks cost businesses over $30 billion yearly—more than McDonald's or Netflix's revenue. We’ll explore chargeback fees and their true overall costs.
What Are Chargebacks?
Many merchants know of chargebacks but may not fully understand them. We’ll explain what they are, their origins, and how the process works.
The Four Most Common Dispute Management Services
Chargebacks are a major threat for merchants online and IRL. Fortunately, companies can use dispute management services, to reduce risks.
Confirm Your Deliveries, Retain Your Revenue
Your money rides along with that package, and without that delivery confirmation, your revenue can float away if a dispute arises.
Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
What is 3D Secure (2.0 Edition)?
Technically speaking, 3D Secure (3DS) is an authentication process where three "domains" (hence 3D) are involved in authorizing a transaction.
UPDATE! The EU Payment Service Directive
Sorry, nerds—PSD2 isn’t a game sequel or Star Wars character. It’s an EU law regulating payment services within the European Economic Area (EEA).
Cryptocurrency Eliminates Fraud and Chargebacks, But…
Cryptocurrency also known as "coins", "tokens" or simply "crypto", this technology can be extremely useful to merchants in combating fraud and chargebacks.
Do You Need Manual Review to Prevent Fraud?
It’s not a question of “if” manual review is needed, but of “where” can it be most effective. Let’s review where manual review can be effective.
Recover More Revenue with Effective Rebuttal Letters
If you’re composing a chargeback rebuttal letter to a bank, a couple of things have already happened to get you there.
How To Profit From Returns
Returns are expensive, but chargebacks cost even more, so you do need a sensible and visible returns policy.