A Strategy for Using Call Centers
For many merchants, a customer call center is that impending solution which reduces chargebacks and invigorates customer relationships.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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Chargebacks and Fraud – What Every Business Should Know
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late.
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