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The EMV rollout has greatly reduced card-present fraud, but scammers can still use exploits to compromise smart chip protections.
Understanding the Merchant’s Rights When it Comes to Chargebacks
Much of the discussion around chargebacks focuses on customer rights. However, businesses also have rights when it comes to chargebacks.
Build a Chargeback Representment Strategy That Wins
Build a chargeback representment strategy that recovers revenue. Learn how to triage cases, gather the right evidence, and automate your response process.
Chargebacks are Big Business: The Unique Challenge Large Merchants Face
Understand the chargeback challenges faced by large businesses. Discover how size impacts dispute management and fraud.
New Mandate! The Mastercard Acquirer Collaboration explained
Acquirers must now purchase and distribute non-Ethoca alerts, a new mandatory workflow called “Acquirer Collaboration” by Mastercard.
What Are Chargebacks?
Many merchants know of chargebacks but may not fully understand them. We’ll explain what they are, their origins, and how the process works.


