Merchant IDs for High-Risk Verticals
A “merchant ID” or “MID” is the number that identifies one or more merchant accounts that belong to an entity. You need a MID to process payments.
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Chargeback vs Refund: What’s the Difference?
To a cardholder, the difference between a chargeback and a refund is merely semantics; to them, the end result for them is the same.
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Getting Paid: The Wild Ride of Authorizations
Compared to cash purchases, the authorization of credit card transactions is almost comically complicated. To really understand it, you have to read this.
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How to Win at Returns
Who knows what leads to customer returns? Honestly, if you did, you’d probably be reading this from your yacht, anchored off the Seychelles.
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Customer Disputes: What happens?
Let’s look at what happens when a customer disputes a purchase. For many merchants, their understanding of this process begins and ends with chargebacks.
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Developing Artificial Intelligence to Terminate Fraud
AI may significantly reduce, if not completely terminate, credit card fraud, before it figures out how to enslave humanity.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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The Chargeback Process Explained
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
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How To Do a Chargeback Right
If you’re a cardholder researching how to do a chargeback, you’ve come to the right place! Follow our simple 3-step process to do a chargeback right.
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Unsecured vs. Secured Credit Cards: What it means for merchants
There are two basic types of credit cards you’ll be processing as merchants: secured and unsecured. It’s important to know the distinctions between the two.
