News and Information
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed "Compelling Evidence 3.0" or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
Five Most Common Types of Fraud Merchants Must Watch For
Criminals like to play the Grinch, committing these common types of frauds against businesses and consumers alike.
The Ethoca Report on First-Party Fraud
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
Battle Chargeback Fraud and Returns During the Holiday Season
'Tis the season for holiday shopping and that also means the season for holiday chargeback fraud and returns is fast approaching.
When Fraud Attacks in the Metaverse, Be Ready
The Internet revolutionized the global economy and with it fraud. It's only a matter of time before fraud will also plague the Metaverse.
Q4 2022: Fraud Remains a Major Issue For Merchants
In this Q4 2022 report, we’re going to cover some of the most common types of fraud and the measures you can take to prevent or mitigate them.
Partial Chargebacks = Full Threat
Partial chargebacks are just as serious of a threat as full chargebacks; the revenue is only the beginning of what you stand to lose.
New Mandate! The Mastercard Acquirer Collaboration explained
Acquirers must now purchase and distribute non-Ethoca alerts, a new mandatory workflow called "Acquirer Collaboration" by Mastercard.
Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
Dispute management providers like ChargebackHelp integrate the right tools across all payment networks into one platform.
Breaking Down the True Cost of Chargebacks
Chargebacks cost businesses over $30 billion yearly—more than McDonald's or Netflix's revenue. We’ll explore chargeback fees and their true overall costs.
What Are Chargebacks?
Many merchants know of chargebacks but may not fully understand them. We’ll explain what they are, their origins, and how the process works.