News and Information
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Gift Cards: A Cautionary Tale
They may be intended for the act of giving but gift cards are also the de facto currency for fraud online, since they're as anonymous as cash.
Are Blacklists Effective for Fraud Prevention?
Blacklisting is not a cure-all against eCommerce fraud even if it employs some useful mechanisms for catching suspected fraud.
Does It Pay to Process Venmo?
Merchants looking to connect with the next generation of consumers will certainly want to consider peer-to-peer payment (P2P) solutions like Venmo.
In-House or Out-Sourced Dispute Management? What You Need to Know
Dispute management is a balancing act. You want to protect your bottom line from fraud and chargebacks, but keep your costs low.
How the US Congress Created Chargebacks
Chargebacks were created almost fifty years ago by the Fair Credit Billing Act to protect consumers from abuse.
Subscription Merchants: 7 Fundamentals for Recurring Billing
Seven simple steps you can take in your recurring transactions that are just as important as the product to keep each account rolling.
Retrieval Requests: An old process still haunting merchants
Receipts are needed for bookkeeping and taxes, of course, but they are equally important for retrieval requests.
The ChargebackHelp Guide to Order Insight
Order Insight sends transaction data to issuing banks deflecting cardholder inquiries from becoming disputes and chargebacks.
A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa's new dispute resolution tool, Rapid Dispute Resolution.
How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched VMPI, Verifi had its own version, Order Insight. This is the story of how they became one,
Prevent Alerts With Visa’s Rapid Dispute Resolution
Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.