News & Information

Stronger Network, Stronger Results: ChargebackHelp’s Managed Services

ChargebackHelp’s managed services extends VIP rapid response solutions for every client. ChargebackHelp now offers all clients fully integrated managed services that provide direct response to fraud and customer-dispute alerts, handled by our case management experts at no additional cost. These managed services will give us the power to act on [...]

ChargebackHelp Referral Program: Where whom you know pays

Now more than ever, it's essential for merchants to build networks and get educated to protect their merchant accounts. Visa Inc. has tightened its requirements for merchants to prevent fraud and chargebacks. As a result, our embattled family of high-risk merchants has grown exponentially. Our client roster ranges from luxury [...]

Fighting Back With ChargebackHelp

Don’t go it alone when fighting chargebacks. Most merchants are very good at resolving disputes with their customers. But even if you’re at the top of your game at customer satisfaction, resolving disputes with issuing banks and card schemes is much more challenging. Here’s how ChargebackHelp can help you fight [...]

ChargebackHelp Offers International Chargeback Prevention In Over 100 Countries

ChargebackHelp’s new partnership with Universal Credit Trust gives our clients access to one of the world’s largest debt-collection agencies and the ability to collect on chargebacks in more than 100 countries across Europe, Asia, Africa, Oceania and the Americas. US retail merchants lose more than $11 billion annually to chargebacks, [...]

The Brave New World of Visa Inc.

Visa US recently purchased Visa EU, and the consequences have sent merchants scrambling on both sides of the Atlantic, particularly when it comes to managing fraud and chargebacks. While antiquated programs for managing fraud were due for some updates in the age of online commerce, it isn't without some serious [...]

The New Visa Rules Explained

Knowledge is power, as the saying goes, because knowledge dissolves uncertainty. And there has been a lot of uncertainty generated from the latest changes made by Visa. As your partner in reducing chargebacks, ChargebackHelp will also reduce the daunting complexities of this change into terms merchants can understand, and profit [...]

Visa’s Chargeback Clampdown

In November 2015, when Visa Inc. announced its acquisition of Visa EU, the markets barely seemed to notice the $23.4 billion transaction. Visa shares continued their steady blue-chip climb unfazed. But when the new Visa modified its fraud and chargeback monitoring in 2016, the other shoe dropped, right on top [...]

The Coming CNP Fraud Storm: Are You Prepared?

Fraud watchers are forecasting a stormy fall and winter for merchants who accept CNP transactions. By October, US retailers must convert from magnetic stripe card readers to more secure EMV (Europay, MasterCard, and Visa) terminals, to avoid fraud liability. EMV technology will reduce skimming and other POS-terminal fraud. But security [...]

Chargebacks and Fraud – What Every Business Should Know

Do you know how protected your business is? So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late. We share some important practices you can implement to be proactive in keeping your business protected and [...]