A Strategy for Using Call Centers
For many merchants, a customer call center is that impending solution which reduces chargebacks and invigorates customer relationships.
For many merchants, a customer call center is that impending solution which reduces chargebacks and invigorates customer relationships.
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late.