The Cost of Chargebacks

"How much?" is perhaps the most-asked question of all time. Unfortunately, in the payments industry at least, it's also the most difficult to answer. That's especially true when it comes [...]

How to Win at the New VISA Rules

It's been just over six months since VISA mandated it's latest rule changes for chargebacks — pardon, "disputes". If you haven't yet, read our no-nonsense primer on the “Visa Claims [...]

The Brave New World of Visa Inc.

Visa US recently purchased Visa EU, and the consequences have sent merchants scrambling on both sides of the Atlantic, particularly when it comes to managing fraud and chargebacks. While antiquated [...]

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