News and Information
WHAT’S NEW?
3-D Secure: How it works and how to use it
Understand how 3D Secure works and how it can help your business reduce fraud and subsequent chargebacks.
How Important Are Billing Descriptors?
Confused customers file chargebacks. Vague billing descriptors are often to blame. Discover how descriptive, brand-consistent billing details can lower your dispute ratio.
The Growing Trend of Family Fraud
Explore the complex issue of Family Fraud and how to protect your business from unauthorized purchases and costly chargebacks.
Preventing First-Party Fraud: Best Practices for Chargeback Defense
Discover key insights on preventing first-party fraud and safeguarding your business from chargeback risks.
Is a 30% Chargeback Win Rate Enough? What Merchants Need to Know
Uncover tips to elevate your chargeback win rate and minimize the impact of fraudulent transactions on your business.
The ISO Advantage: Efficient Merchant Services and Chargeback Management
Learn how ISOs, Independent Sales Organizations, operate and their impact on chargeback management for companies of all sizes.
What Gen Z Consumer Trends Mean for Your Chargeback Risk
Mitigate chargeback risk by understanding Gen Z shopping habits. Learn how to meet their high expectations and adapt to new consumer trends.
A Quick Look at the Legal History of Chargebacks
Learn about the key developments in the legal history of chargebacks that shaped today's payment systems and the laws that govern them.
Six Tips For Reducing Chargebacks Due To Customer Confusion
Learn how to effectively reduce chargebacks with actionable tips to prevent customer confusion, a preventable cause of many chargebacks.
Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
Understanding Visa’s VAMP
The VAMP is launching on April 1st, 2025. Discover what this means for merchants and acquirers and how to keep your business in compliance.
Considering Chargebacks from a Bank’s Perspective
Explore chargebacks from the perspective of the banks to understand the challenges faced by financial institutions and merchants.