News & Information
A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa's new dispute resolution tool, Rapid Dispute Resolution.
How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched its Visa Merchant Purchase Inquiry (VMPI), Verifi had its own better-known competing version called Order Insight. This is the story about how the two became one.
Automate Disputes With Verifi’s Rapid Dispute Resolution
Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.
Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard's Connected Intelligence is designed to help merchants identify weak links in their transaction stream vis-a-vis fraud detection and false declines.
Subscription Merchants: New Visa mandate for free trials
Review the new Visa rules for subscriptions initiated by free trial offers to enhance transparency for cardholders and help reduce disputes for merchants.
Work in the Time of COVID: How to home-office #WFH
The scope and influence of the COVID19 virus is unprecedented in the history of the world. There’ve been plagues, and far worse ones, but this is the first time the world has stood down together.
Is This the Death of Chargebacks?
We may soon be able to deflect disputes entirely, refund alerts immediately, and reduce chargebacks more effectively than ever before.
Six Tips to Freeze Out Fraud for the Holidays
It's a special time of year for merchants, as the holiday frenzy converts into new-year revenue. But just like those holiday parties, the good times do have their attendant hangover...
