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How to Win at Returns
Who knows what leads a customer to return a purchase? [...]
Customer Disputes: What happens?
Let's pull back the curtain on what happens when a [...]
How to Win at the New VISA Rules
It's been just over six months since VISA mandated it's [...]
Developing Artificial Intelligence to Terminate Fraud
Vladimir Putin recently endorsed artificial intelligence as the key to [...]
How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank [...]
The Chargeback Process Explained
The chargeback is a complex dispute process that is mostly [...]
How To Do a Chargeback Right
If you're a cardholder researching how to do a chargeback, [...]
Unsecured vs. Secured Credit Cards: What it means for merchants
There are two basic types of credit cards you'll be [...]
How Merchants Can Defend Against Payment Reversals
If a cardholder believes a debit from their bank account was fraudulent or has any issues with a purchase, odds are they can call their bank and get their money back. Let's make sure it's not a chargeback.
How to Win at High-Risk Merchant Services
We can guide merchants through the troubled waters of high-risk credit card processing, starting with five pro tips to smooth sailing with merchant services.
Ticketing: A fraud favorite
Ticketing vendors have fast become a primary target for criminal [...]
A Fraud Is Born: 5 common credit card frauds
Ever ask yourself “how did those credit card numbers get [...]