News and Information
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
The Chargeback Process Explained
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication.
How To Do a Chargeback Right
If you're a cardholder researching how to do a chargeback, you've come to the right place! Follow our simple 3-step process to do a chargeback right.
Unsecured vs. Secured Credit Cards: What it means for merchants
There are two basic types of credit cards you'll be processing as merchants: secured and unsecured. It's important to know the distinctions between the two.
How Merchants Can Defend Against Payment Reversals
Transaction disputes tend to favor the cardholder over the merchant. Merchants only have two ways to defend against payment reversals.
How to Win at High-Risk Merchant Services
Being a high-risk merchant can be a drag. The high-risk designation can seem like a fat target on your business’ back for superfluous account fees.
Ticketing: A fraud favorite
Ticketing vendors have fast become a primary target for criminal fraud and chargeback fraud. Yet the ticketing business is not considered high-risk.
A Fraud Is Born: 5 common credit card frauds
Ever ask yourself "how did those credit card numbers get stolen?" You should, since this day and age we're all potential victims of credit card fraud.
The Anatomy of Transaction Fees
Calculating your transaction fees can be a real pain in the cashflow. Card schemes like Visa and Mastercard have their own rate structures.
VISA’s VCR might already be Betamax
To improve how chargebacks are resolved, VISA has introduced the "Visa Claims Resolution Initiative," otherwise known by the cutting-edge acronym "VCR".
Payments Panacea In the Works
What if we told you there is a industry-wide panacea in the works to standardize processing and accommodate third-party payments anywhere.
Hacking the Hype: The Equifax Breach
Now that all the click-bait panic buttons have been exhausted from the Equifax breach, we take a calm look at it from the perspective of black-hat experts.