News and Information
WHAT’S NEW?
What is the difference between Ethoca and Verifi Alerts?
By using chargeback alerts provided by Ethoca/Mastercard and Verifi/Visa, merchants can head off chargebacks before they are filed.
Ethoca Chargeback Alerts – Useful Guide
Updated: 8/7/2024 Chargebacks have been enshrined into federal law and [...]
What Are Chargeback Alerts and How Can They Help?
Chargeback alerts rank among the most effective and useful prevention tools. We'll take a moment to explain what they are and how they work.
Valid & Invalid Chargebacks: What’s The Difference?
It’s crucial for merchants to know the difference between valid and invalid chargebacks and how to deal with them.
Understanding the Merchant’s Rights When it Comes to Chargebacks
Much of the discussion around chargebacks focuses on customer rights. However, businesses also have rights when it comes to chargebacks.
CFPB Extends Chargebacks to Buy Now, Pay Later Programs
Merchants may have used BNPL to dodge chargebacks; but now, that's changed. However, with the right strategies and tools, merchants can still limit them.
Visa Verifi’s RDR and CDRN Tools Explained
Did you know all Verifi and Visa dispute solutions are available through ChargebackHelp? They're part of our one-stop-solution for merchants.
How Ethoca Alerts Can Protect Your Business and Prevent Chargebacks
A comprehensive review of Ethoca's chargeback prevention tool.
How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
VAMP Incoming: Big changes to Visa’s monitoring programs
Visa will retire its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) for merchants in the Visa Europe region.
Chargeback Prevention Tools Explained
How each tool works, why they're important to merchants and how ChargebackHelp integrates them.
The Best Dispute Management Software in 2024
By leveraging the best dispute management software in 2024, you can dramatically reduce chargebacks, safeguarding your company.