News and Information
WHAT’S NEW?
VAMP Incoming: Big changes to Visa’s monitoring programs
Visa will retire its Visa Fraud Monitoring Program (VFMP) and Visa Dispute Monitoring Program (VDMP) for merchants in the Visa Europe region. They're replacing it with a new program that ChargebackHelp clients will love.
Chargeback Prevention Tools Explained
How each tool works, why they're important to merchants and how ChargebackHelp integrates them.
The Best Dispute Management Software in 2024
What your should be looking for in the dispute management ecosystem.
What Are Chargeback Ratios?
Everything you need to know about this crucial business metric, why it matters, and what you can do to stay in the green.
How is Artificial Intelligence Impacting Fraud and Chargebacks?
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
How to Ground Soaring Airline and Travel Fraud
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.
A Prescription to Reduce Chargebacks in the Healthcare Industry
Just like any other business, medical providers and health insurance companies get hit with fraud and chargebacks.
Chargebacks Are Still a Threat in the Era of EMV
The EMV rollout has greatly reduced card-present fraud, however, scammers can still use social engineering and other exploits to compromise smart chip protections.
Bot vs. Bot: How Artificial Intelligence both drives and fights fraud
There is an arms race underway between hackers that use AI to commit fraud and the "white hat" AI that can be used to fight back.
Dealing with Lesser Known eCommerce Fraud
Sometimes, the quiet tactics are the most dangerous. Here are some strategies to deal with lesser-known types of fraud .
Game Over for Fraud in the Video Game Industry
The global video game industry is absolutely massive, with gross [...]
Here’s How Fraudsters Can “Phish” For Chargebacks
For businesses big and small, cybersecurity is crucial. Lax security practices not only create vulnerabilities but can also result in fines from authorities and potentially even lawsuits. Phishing can lead to fraudulent transactions, which can lead to chargebacks.