News

Ticket fraud

Ticketing: A fraud favorite

Ticketing vendors have fast become a primary target for criminal fraud and chargeback fraud. Despite that the ticketing business is not considered a high-risk MCC by the credit cards, it’s actually a perfect environment for both types of fraud. Active resale markets and high ticket prices in this industry are a big draw for criminal fraud. And many of the security measures that ticket merchants take can also drive up friendly fraud. Let’s look at how both types of fraud attack the ticketing industry. Read more …
fraudster

A Fraud Is Born: 5 common credit card frauds

Ever ask yourself “how did those credit card numbers get stolen?” You should, since this day and age we’re all potential victims of credit card fraud. We’ve looked at what happens once cardholder data is stolen here, and what merchants can do to prevent processing that data here, here, and here. Let’s come full circle now and look at the “birds and bees” of fraud—how fruadsters steal credit card info. Here are five common attacks used by credit card scammers and beyond that you should watch for as merchants and as consumers.

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credit cards

Merchant Services Made Easy: The 4 Basic Elements

Back in the day, when you were selling lemonade as a kid, the transaction was simple: your neighbors would give cash directly to you in exchange for a cool refreshing beverage. Nowadays, you’re selling goods and services across an array of banks, currencies and regulations that require multiple third parties to facilitate that same transaction between you and your customer.

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Driven bad by reason codes

The Anatomy of Transaction Fees

Plain talk: figuring out your processing costs can be a real pain in the cashflow. Card schemes like Visa and Mastercard have their own unique rate structures, as do the MSPs and Read more …

Visa's VCR Tape

VISA’s VCR might already be Betamax

If there’s one thing VISA loves — more than getting a piece of every transaction — it’s acronyms that start with V. In an attempt to improve how chargebacks are resolved, VISA has introduced the “Visa Claims Resolution Initiative,” otherwise known by the cutting-edge acronym “VCR”. Anyone who has dealt with VISA to resolve chargebacks knows an update has been sorely needed. Yet despite the demand, it is unclear whether the VCR will have the teeth it needs to deliver on its promises.

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artificial intelligence

Developing Artificial Intelligence to Terminate Fraud

Vladimir Putin recently endorsed artificial intelligence as the key to world domination, and hence it’s his new BFF. Elon Musk just admitted that SpaceX was really an escape pod to other planets Read more …

W3C coat of arms

Payments Panacea In the Works

What if we told you there is a concerted, industry-wide solution in the works that will reduce fraud, friction, and abandonment in one fell swoop? Hard to believe, right? What if we added that this solution would also standardize processing and accommodate third-party payments so that users could choose their preferred payment method and make purchases anywhere on the internets… with a single click? Sounds totally craze-balls, we know, but guess what—it’s happening, right now! Read more …
data breach stock photo

Hacking the Hype: The Equifax Breach

Now that all the click-bait panic buttons have been exhausted from the Equifax breach, we take a calm, collected look at it… from the perspective of black-hat experts. To them, the breach and its fallout are just business as usual. This wasn’t even the first major breach of a credit score agency, and not even the worst of its kind. So don’t expect a deluge of new fraud attacks; this latest breach is par for the course. The bigger concern is that big-data aggregators like Equifax consistently fail to adjust from these breaches.

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3D Secure diagram

What the hell is 3D Secure?

If you’ve asked yourself this question, you are doing things right! It means you’ve been doing your homework trying to protect your online business against fraud. And now ChargebackHelp is here to explain: what 3D Secure is and whether you need it for your business or not.

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Shopping cart friction

5 Steps to Reduce Checkout Friction

Checkout friction consists of all the different hoops a customer must jump through to buy your product. Some friction is necessary, some isn’t, but it all adds up to the leading cause of transaction abandonment for online merchants. So every merchant should evaluate their transaction process, and ensure their payment gateway is not cluttered with unnecessary friction points.

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