News and Information
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eSkimmers and Chargebacks
EMV chips have made it virtually impossible to spoof physical cards, but these chips do little to prevent card-not-present fraud. eCommerce entrepreneurs commonly believe that skimmers are a brick-and-mortar problem. However, they're now more vulnerable to skimming than card-present merchants ever were.
The Five Best AI Solutions to eCommerce Fraud for Merchants
AI is a scary-powerful tool that is now widely adopted and well-adapted to fight fraud for merchants. But as effective as AI may be, it's not a stand-alone solution to fraud. Examine the advantages and disadvantages of top 5 solutions.
Contactless Payments Continued: Benefits and drawbacks
How to stay ahead of the Contactless Payments craze.
How to Deal With Mobile Wallets and “Contactless Fraud”
With the rise of mobile wallet usage, there has also been an increase in mobile wallet fraud. As a retailer, it's important to understand this type of "contactless fraud" and take necessary precautions to protect your business and your customers.
The Dispute Landscape Part II: Solutions galore
We've examined the problems with disputes in a previous piece, now we will look at all the solutions available for merchants to save money and protect revenue.
The Dispute Landscape Part I: Fraud, disputes and their phases
This article, and the next, is published specifically to get you caught up on the "Dispute Landscape" - in this article, the causes of disputes, their nomenclature and their definitions.
Five Quick Tips: How to prevent chargebacks
As with many things in life, an ounce of prevention is worth (at least) a pound of cure. Just so, you can take some practical steps to prevent chargebacks and cure the headache they create.
Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed "Compelling Evidence 3.0" or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
Five Most Common Types of Fraud Merchants Must Watch For
These days, criminals like to play the role of Grinch, stealing from businesses and consumers alike. Businesses need to know what to watch for, so let’s take a gander at some of the most common holiday scams and criminal activities.
The Ethoca Report on First-Party Fraud
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
Use Returns to Reduce Chargebacks and Disputes
Let’s take a close look at how retailers can set up effective return policies to keep your customers happy and keep your revenue safe.
Battle Chargeback Fraud and Returns During the Holiday Season
'Tis the season for holiday shopping and that also means [...]