News and Information

What Are Chargeback Ratios?

Everything you need to know about this crucial business metric, why it matters, and what you can do to stay in the green.

Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.

The travel industry is rife with chargeback fraud. Luckily there are many tools available to reduce and manage chargebacks.

Just like any other business, medical providers and health insurance companies get hit with fraud and chargebacks.

The EMV rollout has greatly reduced card-present fraud, but scammers can still use exploits to compromise smart chip protections.

There is an arms race underway between hackers that use AI to commit fraud and the "white hat" AI that can be used to fight back.

Sometimes, the quiet tactics are the most dangerous. Here are some strategies to deal with lesser-known types of fraud .

The global video game industry is absolutely massive, with $385 billion generated in 2023 alone; it is also, however, plagued by chargebacks.

For businesses big and small, cybersecurity is crucial. Phishing can lead to fraudulent transactions, which can lead to chargebacks.

EMV chips have made it virtually impossible to spoof physical cards, but these chips do little to prevent card-not-present fraud.

AI is a powerful tool for fighting fraud, but it's not a stand-alone solution. Examine the advantages and disadvantages of these top 5 solutions.

There are concerns with contactless payment methods. Fraudsters and other risks abound. Let's take a closer look at contactless payment.