News and Information
WHAT’S NEW?
When Fraud Attacks in the Metaverse, Be Ready
The Metaverse is building the internet as an "experience." Fraudsters are currently "experiencing" ways to perpetrate scams on merchants and it’s only a matter of time before they succeed.
Q4 2022: Fraud Remains a Major Issue For Merchants
Fraud has grown to a point it can no longer be ignored as "the cost of doing business." Make sure you're taking these common sense measures...
Partial Chargebacks = Full Threat
Partial chargebacks are just as serious of a threat as full chargebacks; the revenue is only the beginning of what you stand to lose.
New Mandate! The Mastercard Acquirer Collaboration explained
Not only can we explain this bewildering mandate, we can help you contain the cost and maintain smooth processing.
Taking the Fight to Chargebacks: A Step-by-Step Guide to Dispute Management
There are steps you can take to effectively prevent and reverse chargebacks. Fighting them requires a proactive approach, and when done right, this approach delivers significant ROI.
Breaking Down the True Cost of Chargebacks
Breaking Down Chargeback Fees Chargebacks are a major threat to [...]
What Are Chargebacks?
Many merchants and entrepreneurs have heard of chargebacks but may not understand exactly what they are. That’s why we’re going to outline what chargebacks are, where they came from, and what the chargeback process looks like.
The Four Most Common Dispute Management Services
Dispute management is not unlike a bag of golf clubs, where you’ll need different woods and wedges for specific parts of the fairway. Each management service has a particular application and building the right “bag” depends on knowing which circumstances each service is needed for.
Confirm Your Deliveries, Retain Your Revenue
How to leverage delivery confirmations to prevent disputes and recover lost revenue from "goods not received" chargebacks.
Compelling Evidence: Find it, use it, profit!
A merchant's power to fight and win transaction disputes depends entirely on having the right data. With it, you can successfully prevent most transaction disputes and recover revenue from disputes that get charged back.
What is 3D Secure (2.0 Edition)?
The Three Domains Secure authentication protocol had a rough launch and a chilly reception. Version 2.0 is changing all that. Time to climb aboard and incorporate this new technology into your transaction stream.
UPDATE! The EU Payment Service Directive
Sorry nerds, PSD2 is not a video game sequel or a Star Wars character. The Payment Services Directive (PSD) is an evolving regime of laws by the European Union that govern payments services within the European Economic Area (EEA).