News and Information
WHAT’S NEW?
Merchant Guide to Chargebacks and Refund Requests
Discover the key differences between chargebacks and refunds. Learn how they can impact merchants and why chargebacks can be more costly in the long run.
Pre and Post-Transaction Fraud Prevention for Merchants
Protect your business from transaction fraud and chargebacks. Learn how to prevent and fight fraud for long-term success.
How to Prevent and Fight Chargeback Fraud
First-party chargeback fraud is a major issue for businesses, including restaurants, retailers, service providers, and more.
Understanding the EU’s Strong Customer Authentication Requirements
Strong Customer Authentication requires banks to ask for a second form of ID to confirm that the person using a credit card is the cardholder.
Industries and Businesses Most At Risk of Chargebacks
Chargebacks are a major threat to most small and medium enterprise. But which small businesses experience the highest chargeback risks?
Chargeback Accounting for Merchants: What You Need to Know
We’ve covered how to prevent and combat chargebacks extensively, and now we’re going to take a look at chargeback accounting.
Debit Versus Credit Card Chargebacks: What Merchants Should Know
There can be subtle differences between debit and credit card chargebacks and it’s wise for businesses to understand them.
How to use AI and Automation to Prevent Chargebacks
Artificial Intelligence anti-fraud and chargeback tools will expand the toolbox for merchants, allowing them to more effectively fight fraud.
How to Fight Chargebacks as a Small Merchant
Chargebacks are bad for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat.
Chargeback Reasons: Why Customers Dispute Valid Purchases
Some cardholders end up filing chargebacks on valid purchases, sometimes by mistake, sometimes because they’re looking to commit fraud.
Merchant Guide to Reducing Holiday Chargebacks
Come January, you’ll likely see an uptick in holiday chargebacks. Late December and January are sometimes referred to as chargeback season.
Preventing Chargebacks on Black Friday and Cyber Monday
Black Friday and Cyber Monday, in particular, drum up sales, but unfortunately, these shopping holidays can fuel chargebacks as well.