News and Information
WHAT’S NEW?
What is Chargeback Representment?
Learn everything you need to know about representment and how it can help protect your business and reduce chargebacks.
Chargebacks 2025: What Merchants Need to Know
Complex changes are coming to the chargeback process for merchants in 2025. Learn how to utilize the changes to lower chargebacks in 2025.
What is Friendly Fraud?
Avoid falling victim to friendly fraud and first-party fraud. Discover how to protect your business and minimize the risks.
Merchant Guide to Chargebacks and Refund Requests
Discover the key differences between chargebacks and refunds. Learn how they can impact merchants and why chargebacks can be more costly in the long run.
Pre and Post-Transaction Fraud Prevention for Merchants
Protect your business from transaction fraud and chargebacks. Learn how to prevent and fight fraud for long-term success.
How to Prevent and Fight Chargeback Fraud
First-party chargeback fraud is a major issue for businesses, including restaurants, retailers, service providers, and more.
Understanding the EU’s Strong Customer Authentication Requirements
Strong Customer Authentication requires banks to ask for a second form of ID to confirm that the person using a credit card is the cardholder.
Industries and Businesses Most At Risk of Chargebacks
Chargebacks are a major threat to most small and medium enterprise. But which small businesses experience the highest chargeback risks?
Chargeback Accounting for Merchants: What You Need to Know
We’ve covered how to prevent and combat chargebacks extensively, and now we’re going to take a look at chargeback accounting.
Debit Versus Credit Card Chargebacks: What Merchants Should Know
There can be subtle differences between debit and credit card chargebacks and it’s wise for businesses to understand them.
How to use AI and Automation to Prevent Chargebacks
Artificial Intelligence anti-fraud and chargeback tools will expand the toolbox for merchants, allowing them to more effectively fight fraud.
How to Fight Chargebacks as a Small Merchant
Chargebacks are bad for businesses of every size, but for small businesses, even a few chargebacks could quickly evolve into an existential threat.