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How ChargebackHelp Plus Works

CBH+ provides three layers of revenue protection for merchants. We reduce transaction disputes, eliminate chargebacks & recover revenue from friendly fraud. Here’s how it works:

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Dispute Prevention

ChargebackHelp sends your transaction data to the cardholder’s statement, so the cardholder and issuer have the answers they need before questioning a transaction. This gives you unprecedented reach to resolve disputes before they start. CBH+Deflect integrates Verifi Order Insight and Ethoca Consumer Clarity for unparalleled protection against unwarranted disputes & friendly fraud.

Dispute Prevention

ChargebackHelp sends your transaction data to cardholder and issuer points of inquiry, so they have the answers they need before questioning a transaction. This gives you unprecedented reach to resolve disputes before they start. CBH+Deflect integrates Verifi Order Insight and Ethoca Eliminator for unparalleled protection against unwarranted disputes & friendly fraud.

Chargeback Reduction

Some disputes can’t be avoided. ChargebackHelp enables you to resolve those disputes before they become chargebacks. CBH+Resolve merges all alerts from all sources so they can be dealt with and analyzed in one place.

Chargeback Reduction

Some disputes can’t be avoided. ChargebackHelp enables you to resolve those disputes before they become chargebacks. CBH+Resolve merges all alerts from all sources so they can be dealt with and analyzed in one place.

Revenue Recovery

CBH+Recover analyzes dispute alert data to determine the validity of each dispute to detect friendly fraud. Recover then sends compelling evidence from your transaction stream to recover revenue from unwarranted chargebacks on your behalf.

Revenue Recovery

CBH+Recover analyzes dispute alert data to determine the validity of each dispute to detect friendly fraud. Recover then sends compelling evidence from your transaction stream to recover revenue from unwarranted chargebacks on your behalf.

Integration

ChargebackHelp merges your transaction stream with the most effective dispute management tools available. We connect your payment gateway, CRM and other fulfillment data with Ethoca and Verifi. This enables you to deflect disputes and recover revenue from fraud, and also manage all of your disputes in a single endpoint.

Merchant Services

Being a high-risk merchant is not an obstacle. With ChargebackHelp, it can be an advantage. We started our business providing dispute management to high-risk merchants and have extensive relationships with the acquirers and processors that serve them. Contact a ChargebackHelp specialist to discuss your needs and find solutions for processing, merchant accounts and more.