ChargebackHelp turns ten this year. We’d like to personally thank all of you who have partnered with us for your dispute management needs. We take great pride in helping your businesses thrive by doing our part to reduce fraud and chargebacks.
Like many businesses, we began as a startup with a handful of motivated individuals. We’ve since grown a talented and experienced staff over 100 strong, including key experts from across the payments industry:
- Chief Revenue Officer Bart Szypkowski from Ethoca/Mastercard
- Senior VP of Business Development Rick Lynch from Verifi, a Visa company.
- Chief Commercial Officer Vinay Shiriwastaw from JP Morgan Chase
More Service. More Solutions.
Just as our staff has grown, so has the value that a ChargebackHelp partnership provides. ChargebackHelp began in 2014 providing dispute alerts, enabling merchants to refund disputes and avoid chargebacks. Our development team has since done an amazing job connecting our clients to the new landscape of dispute management.
Now, our merchants can prevent first-party fraud — the leading cause of chargebacks. We’ve also expanded automation and AI capabilities within our platform that save our clients even more time and money to focus on their core business.
Leading the digital disputes transformation.
As the leading reseller of Ethoca/Verifi products, ChargebackHelp is using our relationships with those companies, and their parent companies Mastercard and Visa, to bring our clients’ voices to the table. We’re working closely with them to provide the best experience possible with their products by expanding descriptor coverage, streamlining enrollments and improving billing transparency.
While a decade in business is a great milestone to reflect on, ChargebackHelp is laser-focused on what lies ahead. 2024 is the year we’ve been building towards. Our investment in our platform is connecting merchants to the new solutions coming to market. However, the real ROI comes from our commitment to serving you, our client. Together, we are leading the digital disputes transformation.
We wish you great success this year, and many more years to come!
Sincerely,
Raja Roy-Choudhury & the ChargebackHelp Team