Payments Industry News
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How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched VMPI, Verifi had its own version, Order Insight. This is the story of how they became one,
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How To Look Up and Resolve Pending Alerts
How to use the CBH+RESOLVE module to look up and resolve pending alerts, sort and organize data in tables, and set outcomes.
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Prevent Alerts With Visa’s Rapid Dispute Resolution
Visa’s RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.
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Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard’s Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.
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Is This the Death of Chargebacks?
ChargebackHelp Plus (CBH+) in concert with Visa/Mastercard issuers, could very well usher in the death of chargebacks as we know them.
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Six Tips to Freeze Out Fraud for the Holidays
A spike in chargebacks will follow the spike in sales. Friendly fraud will creep in like a frost as those post-holiday bank statements roll in.
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Processing Explained, Simply
ChargebackHelp simplifies payment processing for merchants, breaking down the complex elements of transactions to make them easy to understand.
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What’s the Difference Between Credit and Debit Card Chargebacks?
The origin of the chargeback is forever tied to credit cards. But there are other cards that can induce chargebacks, such as a debit card.
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What is a PayPal Merchant Identification Number?
If you run a business and are selling services or goods, the merchant identification number is an extremely important part of the process.
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Managing Cyber Monday Chargebacks, Disputes, and Fraud
Cyber Monday chargebacks can surface weeks after the sale. Learn how to prevent fraud, disputes, and friendly fraud and protect your merchant account.
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Preventing Black Friday Chargebacks in 2026
Preventing Black Friday chargebacks starts before the rush. Learn how AI shopping agents and BNPL drive disputes and how to protect your merchant account.
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How Chargeback Ratios Are Calculated and Why They Matter
Chargeback ratios decide how card networks view your account. Learn how Visa and Mastercard calculate them and why they spike after the holidays.
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Chargeback Management for Seasonal Businesses
Seasonal chargeback management helps merchants prepare for Halloween, Black Friday, and Christmas disputes. Learn how to protect your merchant account.
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How Chargebacks Affect Your Merchant Account
Learn how chargebacks affect merchant accounts, from reversed sales and fees to reserves and monitoring programs, and how to protect your account.
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Mastercard SMMP: What Merchants Need to Know
Mastercard SMMP is now in effect. Learn what triggers a review, who faces the most risk, and how to protect your merchant account.
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Why Customers File Chargebacks Without Contacting Merchants
Learn why customers file chargebacks without contacting merchants and how to reach them inside their banking app before a dispute escalates.
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Chargeback Timeline and How Long the Process Takes
Chargeback timeline explained for merchants. Learn each stage, how long the process takes, and how acting early can protect your revenue.
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Chargeback Management for Travel Booking Platforms
Travel chargeback management helps booking platforms stop disputes before they become chargebacks. Learn how to protect revenue and your merchant account.
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A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
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Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa’s new dispute resolution tool, Rapid Dispute Resolution.
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A PayPal Chargeback: Is the Seller Protection Program Enough?
PayPal doesn’t exactly protect you from chargebacks. But they do offer a Seller Protection Program to help reduce the number of chargebacks and disputes.
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Get to know RESOLVE: Get Chargeback Alerts
Chargeback alerts give merchants early visibility into disputes so they can act before fees and ratios are impacted. Learn how RESOLVE centralizes alerts.
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Using Dispute Notifications to Reduce Chargebacks
Dispute notifications give merchants a chance to resolve issues early and avoid chargebacks. Learn how ChargebackHelp streamlines dispute notification workflows.
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How Chargeback Alerts Power Automated Protection
Learn how chargeback alerts and automation combine to help merchants reduce risk, protect revenue, and simplify chargeback management.
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Mastercom Collaboration as a Competitive Advantage
Mastercom Collaboration helps merchants resolve Mastercard disputes before they escalate. Learn how ChargebackHelp integrates it for early resolution and revenue protection.
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How Automated Chargeback Protection Works
Discover how automated chargeback protection helps merchants reduce manual work, improve dispute outcomes, and scale faster with ChargebackHelp’s integrated platform.
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How Verifi CDRN Helps Merchants Stay Ahead of Chargebacks
Verifi CDRN gives merchants an early edge by resolving disputes before they escalate. Learn how ChargebackHelp makes CDRN easy to implement and scale.
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Ethoca Alerts: The Smart Way to Prevent Chargebacks
Discover how Ethoca alerts help merchants prevent chargebacks. Learn how real-time notifications empower you to take action, reduce risk, and protect your revenue with ChargebackHelp’s solutions.
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How Chargeback Alerts Are Transforming Merchant Risk Management
Discover how chargeback alerts are reshaping merchant risk management, helping businesses prevent disputes, reduce chargebacks, and improve customer satisfaction.
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What Are Chargeback Alerts?
Learn how chargeback alerts can help you prevent fraudulent transactions and protect your business.
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Chargebacks and Fraud – What Every Business Should Know
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late.
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GMAP and What Merchants Should Expect in 2027
GMAP takes effect in April 2027 with new Mastercard thresholds. Learn what changes for merchants and how to protect your account before then.
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Preparing for Mastercard Scam Merchant Monitoring Rules
Mastercard scam merchant monitoring enforcement began July 24, 2026. Learn how to prepare, which triggers apply to you, and how to stay clear of flags.
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Mastercard SMMP and What It Means for Merchants
Mastercard SMMP Scam Merchant Monitoring Program takes effect July 24, 2026. Learn what triggers investigation, who is really at risk, and how to prepare.
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New Mastercom Data Sharing and What It Means for You
The latest Mastercom update changes how issuers evaluate disputes. Learn what it means for your merchant account today.
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Visa VAMP Thresholds Just Got Stricter in 2026
VAMP thresholds dropped from 2.2% to 1.5% on April 1, 2026. Learn what the stricter Visa VAMP ratio means for merchants and how to stay compliant.
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A Quick Look at the Legal History of Chargebacks
Learn about the key developments in the legal history of chargebacks that shaped today’s payment systems and the laws that govern them.
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Understanding Visa’s VAMP
The VAMP is launching on April 1st, 2025. Discover what this means for merchants and acquirers and how to keep your business in compliance.
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Could High Inflation Spur Chargebacks?
Learn effective strategies for managing chargebacks during inflation to protect your business and maintain profitability.
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pAIscreen and ChargebackHelp Team Up to Bring Enhanced Screening and Fraud Prevention To Issuers and Merchants
pAIscreen is pleased to announce it is collaborating with ChargebackHelp, a leader in dispute management, to augment it’s AI-powered, real-time transaction screening solution.
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.