Payments Industry News
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Managing Cyber Monday Chargebacks, Disputes, and Fraud
Cyber Monday chargebacks can surface weeks after the sale. Learn how to prevent fraud, disputes, and friendly fraud and protect your merchant account.
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Preventing Black Friday Chargebacks in 2026
Preventing Black Friday chargebacks starts before the rush. Learn how AI shopping agents and BNPL drive disputes and how to protect your merchant account.
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How Chargeback Trends with One Merchant Can Signal Portfolio Risk
Chargeback trends in a single merchant account can signal portfolio risk early. Learn which signals MSPs should monitor and how to intervene sooner.
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How Chargeback Ratios Are Calculated and Why They Matter
Chargeback ratios decide how card networks view your account. Learn how Visa and Mastercard calculate them and why they spike after the holidays.
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Chargeback Management for Seasonal Businesses
Seasonal chargeback management helps merchants prepare for Halloween, Black Friday, and Christmas disputes. Learn how to protect your merchant account.
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How Chargebacks Affect Your Merchant Account
Learn how chargebacks affect merchant accounts, from reversed sales and fees to reserves and monitoring programs, and how to protect your account.
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Why Travel Merchants Need Extra Scrutiny During MSP Onboarding
Travel merchant chargebacks can surface months after onboarding. Learn how MSPs can assess future delivery exposure and protect their portfolios.
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Mastercard SMMP: What Merchants Need to Know
Mastercard SMMP is now in effect. Learn what triggers a review, who faces the most risk, and how to protect your merchant account.
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Why Customers File Chargebacks Without Contacting Merchants
Learn why customers file chargebacks without contacting merchants and how to reach them inside their banking app before a dispute escalates.
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Managing Cyber Monday Chargebacks, Disputes, and Fraud
Cyber Monday chargebacks can surface weeks after the sale. Learn how to prevent fraud, disputes, and friendly fraud and protect your merchant account.
-
Preventing Black Friday Chargebacks in 2026
Preventing Black Friday chargebacks starts before the rush. Learn how AI shopping agents and BNPL drive disputes and how to protect your merchant account.
-
How Chargeback Ratios Are Calculated and Why They Matter
Chargeback ratios decide how card networks view your account. Learn how Visa and Mastercard calculate them and why they spike after the holidays.
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Chargeback Management for Seasonal Businesses
Seasonal chargeback management helps merchants prepare for Halloween, Black Friday, and Christmas disputes. Learn how to protect your merchant account.
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How Chargebacks Affect Your Merchant Account
Learn how chargebacks affect merchant accounts, from reversed sales and fees to reserves and monitoring programs, and how to protect your account.
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Mastercard SMMP: What Merchants Need to Know
Mastercard SMMP is now in effect. Learn what triggers a review, who faces the most risk, and how to protect your merchant account.
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Why Customers File Chargebacks Without Contacting Merchants
Learn why customers file chargebacks without contacting merchants and how to reach them inside their banking app before a dispute escalates.
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Chargeback Timeline and How Long the Process Takes
Chargeback timeline explained for merchants. Learn each stage, how long the process takes, and how acting early can protect your revenue.
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Chargeback Management for Travel Booking Platforms
Travel chargeback management helps booking platforms stop disputes before they become chargebacks. Learn how to protect revenue and your merchant account.
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How Does Visa Dispute Intelligence Predict Win Rates?
Visa Dispute Intelligence scores chargebacks to help merchants decide when to pursue representment. Learn how VDI works and how to use it strategically.
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Get to Know DEFLECT: Prevent Chargebacks
Prevent chargebacks by stopping disputes before they start. Learn how DEFLECT shares transaction data early to reduce risk and protect merchant accounts.
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How ChargebackHelp Uses Order Insight to Deflect Disputes
Order Insight helps prevent chargebacks by resolving confusion early. Learn how ChargebackHelp delivers it seamlessly through DEFLECT.
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How ChargebackHelp Simplifies Chargeback Management
Discover how ChargebackHelp streamlines chargeback management by combining alerts, automation, and expert support into one solution merchants can trust.
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What Every Merchant Should Know About Visa RDR
Visa RDR lets merchants resolve disputes automatically before they become chargebacks. Learn how Rapid Dispute Resolution works and how to activate it.
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2025 Chargeback Time Limits Explored and Explained
Understand Chargeback Time Limits to protect your business and manage disputes effectively. Learn all the necessary details.
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How Does Ethoca Consumer Clarity Prevent Chargebacks?
An in-depth look under the hood at how Consumer Clarity can deflect disputes and defend merchant revenue.
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The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the “Dispute Landscape,” detailing dispute causes, terms, and definitions to get you up to speed.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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What is the difference between Ethoca and Verifi Alerts?
By using chargeback alerts provided by Ethoca/Mastercard and Verifi/Visa, merchants can head off chargebacks before they are filed.
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What Are Chargeback Alerts and How Can They Help?
Chargeback alerts rank among the most effective and useful prevention tools. We’ll take a moment to explain what they are and how they work.
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Visa Verifi’s RDR and CDRN Tools Explained
Did you know all Verifi and Visa dispute solutions are available through ChargebackHelp? They’re part of our one-stop-solution for merchants.
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How Ethoca Alerts Can Protect Your Business and Prevent Chargebacks
A comprehensive review of Ethoca’s chargeback prevention tool.
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New Mandate! The Mastercard Acquirer Collaboration explained
Acquirers must now purchase and distribute non-Ethoca alerts, a new mandatory workflow called “Acquirer Collaboration” by Mastercard.
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A Guide to Dispute and Fraud Notifications
Find out how to use dispute & fraud notifications to reduce disputes, lower costs and protect your merchant account.
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Chargebacks and Fraud – What Every Business Should Know
So many business don’t take the necessary steps to prevent chargebacks and fraud from happening, or they take action when it is already too late.
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eSkimmers and Chargebacks
EMV chips have made it virtually impossible to spoof physical cards, but these chips do little to prevent card-not-present fraud.
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Contactless Payments Continued: Benefits and drawbacks
There are concerns with contactless payment methods. Fraudsters and other risks abound. Let’s take a closer look at contactless payment.
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Visa’s Compelling Evidence 3.0: Why you should (not) be worried
Dubbed “Compelling Evidence 3.0” or CE3.0, these guidelines guarantee merchant protections from certain categories of disputes.
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When Fraud Attacks in the Metaverse, Be Ready
The Internet revolutionized the global economy and with it fraud. It’s only a matter of time before fraud will also plague the Metaverse.
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How We Connect Merchants to Dispute Management
Today, we’re going under the hood of CBH+ to show off how it connects merchants to the most effective dispute management tools.
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UPDATE! The EU Payment Service Directive
Sorry, nerds—PSD2 isn’t a game sequel or Star Wars character. It’s an EU law regulating payment services within the European Economic Area (EEA).
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Eliminate Friendly Fraud with DEFLECT and Order Insight
In our webinar “Eliminate Friendly Fraud Before It Starts,” ChargebackHelp and Verifi provide merchants with crucial insider knowledge.
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What is Secure Remote Commerce?
Smart-chip maker EMVco has come up with a innovation that unifies security and convenience called Secure Remote Commerce.
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How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched VMPI, Verifi had its own version, Order Insight. This is the story of how they became one,
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Understanding Transaction Data Analysis and Chargebacks
Discover the importance of transaction data analysis to help forecast and prevent chargebacks using a data-driven approach.
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Compelling Evidence: Find it, use it, profit!
The key to winning representment is proper data capture. We share a little “insider knowledge” on spotting successful representment opportunities.
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How to Win at Transaction Descriptors
Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must deliver concise descriptors to customers.
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Red flags your gateway should be catching
We’ve put together a checklist of some key red flags that your gateway should be automated to catch in your transactions.
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Self Assessment: Are you a soft target for fraud?
The EMV card transition is finally in high gear, which is great news for compliant retailers; card-present fraud is in decline.
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You think chargebacks are bad? Try false positives…
While screening out fraud is a top priority, it is five times more important to avoid false positives-declining legitimate purchases as fraud.
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How Friendly Fraud Can Actually Help Your Business.
Friendly fraud is the new “rubber check” because most issuing banks have a rubber stamp policy on chargebacks.