Reduce Chargebacks by Up to 40%
Stop consumer disputes before they become chargebacks. The best way to reduce fees and penalties stemming from excessive chargebacks is to prevent them from occurring in the first place. By resolving customer disputes before they become chargebacks, we can prevent up to 40% of your chargebacks.
How Chargeback Prevention Services Work
It happens all the time: when a cardholder doesn’t recognize a transaction on their bank statement, they call their bank to demand a refund, not the merchant. And if a dispute is not addressed promptly, it becomes a chargeback, often without the merchant ever getting a chance to resolve the issue. When chargebacks add up, they can seriously endanger a merchant’s ability to process transactions.
That’s why ChargebackHelp maintains a closed network with several of the top issuing banks.* We provide our merchants with a single channel to receive dispute alerts as they are filed. ChargebackHelp can then issue a refund on our merchants’ behalves, promptly resolving these disputes before a chargeback is issued.
This process is tailored to the unique needs of each ChargebackHelp client, but the end-result is the same. The cardholder receives a credit by refund. The transaction is recorded with the banks as a refund—as if the consumer had contacted the merchant—and not as a chargeback. This reduces the merchant’s chargeback-to-sales ratio and preserves the merchant’s relationship with the issuing bank so they can continue to process payments.
Merge Your Alerts With ChargebackHelp
ChargebackHelp leverages our relationships with the issuing banks and throughout the payments processing industry to your advantage. We merge the various proprietary fraud and dispute alerts into a single network that catches and resolves them in a timely manner. If your business is dealing with excessive chargebacks, get ChargebackHelp and protect your processing right away!*Powered by Verifi and Ethoca.