Merchant Guide to Chargebacks and Refund Requests
Discover the key differences between chargebacks and refunds. Learn how they can impact merchants and why chargebacks can be more costly in the long run.
The Ethoca Report on First-Party Fraud
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
How To Profit From Returns
Returns are expensive, but chargebacks cost even more, so you do need a sensible and visible returns policy.
Chargeback vs Refund: What’s the Difference?
To a cardholder, the difference between a chargeback and a refund is merely semantics; to them, the end result for them is the same.