Chargeback Reasons: Why Customers Dispute Valid Purchases
Some cardholders end up filing chargebacks on valid purchases, sometimes by mistake, sometimes because they’re looking to commit fraud.
The Dispute Landscape Part I: Fraud, disputes and their phases
This article dives into the "Dispute Landscape," detailing dispute causes, terms, and definitions to get you up to speed.
Five Most Common Types of Fraud Merchants Must Watch For
Criminals like to play the Grinch, committing these common types of frauds against businesses and consumers alike.
The Ethoca Report on First-Party Fraud
Ethoca recently published an extensive report detailing the threat posed by first-party fraud and it’s certainly worth taking time to digest the findings.
The Fraud Ecosystem: From hack to chargeback
Most of your criminal fraud and subsequent chargebacks spawn from what is known as the Fraud Ecosystem.