Chargebacks are a serious threat to businesses big and small. Half of merchants report that chargebacks are on the rise, and on average, associated costs have been increasing by 10% year-over-year (YOY). It’s crucial for managers, business owners, and other [...]
Much of the discussion around chargebacks focuses on customers and their rights. However, businesses also have rights when it comes to chargebacks. It’s crucial for merchants to understand these rights and how to exercise them.
Merchants may have used BNPL to dodge chargebacks; but now, that's changed. However, with the right strategies and tools, merchants can still keep the risks low while reaping the benefits this payment method offers.
A comprehensive review of Ethoca's chargeback prevention tool.
What your should be looking for in the dispute management ecosystem.
Everything you need to know about this crucial business metric, why it matters, and what you can do to stay in the green.
Understanding what AI is and isn't, and how it affects dispute management. Everything a merchant needs to know.
Just like any other business, medical providers and health insurance companies get hit with fraud and chargebacks.
The EMV rollout has greatly reduced card-present fraud, however, scammers can still use social engineering and other exploits to compromise smart chip protections.
For businesses big and small, cybersecurity is crucial. Lax security practices not only create vulnerabilities but can also result in fines from authorities and potentially even lawsuits. Phishing can lead to fraudulent transactions, which can lead to chargebacks.
This article, and the next, is published specifically to get you caught up on the "Dispute Landscape" - in this article, the causes of disputes, their nomenclature and their definitions.
As with many things in life, an ounce of prevention is worth (at least) a pound of cure. Just so, you can take some practical steps to prevent chargebacks and cure the headache they create.