News and Information
Rapid Dispute Resolution FAQs
Get answers to commonly asked questions about Visa's new dispute resolution tool, Rapid Dispute Resolution.
How and Why Visa’s VMPI Is Now Called Order Insight
When Visa launched VMPI, Verifi had its own version, Order Insight. This is the story of how they became one,
How To Look Up and Resolve Pending Alerts
How to use the CBH+RESOLVE module to look up and resolve pending alerts, sort and organize data in tables, and set outcomes.
Prevent Alerts With Visa’s Rapid Dispute Resolution
Visa's RDR expedites fraud resolution with automated responses to disputes based on predefined rules set by the merchant.
Mastercard Introduces Connected Intelligence: Reduce your false declines
Mastercard's Connected Intelligence will help identify weak links in transaction streams regarding fraud detection and false declines.
Is This the Death of Chargebacks?
ChargebackHelp Plus (CBH+) in concert with Visa/Mastercard issuers, could very well usher in the death of chargebacks as we know them.