We may soon be able to deflect disputes entirely, refund alerts immediately, and reduce chargebacks more effectively than ever before.
Time to read you your rights! Even within a system that is so thoroughly pro-cardholder, and thus merchant-unfriendly by proxy, merchants do have rights when dealing with chargebacks. Like most [...]
There's a dizzying array of solutions out there that that prevent and resolve transaction disputes in the merchant's favor. Oftentimes, one suite of services over laps with others, and merchants [...]
Arbitration chargebacks are the "ugly divorce" of transaction disputes. It means you have exhausted all reasonable recourse to resolve a dispute between you, the cardholder, and the banks, and you [...]
The chargeback is a complex dispute process that is mostly hidden to the merchant. This process is in dire need of an update to improve communication and deter friendly fraud. [...]
It's a tough pill to swallow in ecommerce, but transaction disputes tend to favor the cardholder over the merchant. This is especially so for card-not-present and recurring transactions. If a [...]