Rebuttals are a very important revenue recovery tool, so let's make sure you're doing it right.
If you're in the travel industry, you're more familiar with chargebacks than most merchants. However, you may not be familiar with the tools available to reduce and manage chargebacks.
Dispute management is a balancing act. You want to protect your bottom line from fraud and chargebacks, but you don't want to add to the cost by throwing time and resources at the problem that could be better spent elsewhere.