News and Information
Video: Representment Explained
ChargebackHelp can recover lost revenue caused by customer chargebacks through a process called representment.
How To Win With the Visa Merchant Purchase Inquiry (VMPI)
VISA has recently made commendable efforts to balance the scales and help reduce chargebacks with the Visa Merchant Purchase Inquiry (VMPI).
A Brief History of Credit Cards
Credit cards are old technology — old as money, maybe just as old as writing.So let's take a short trip into the long history of credit cards.
The Perfect Customer Service Response to Chargebacks
Chargebacks are considered to be a friction point between merchants and customers. But it doesn't have to be with the perfect customer service response.
A Closer Look at Processors
Payment processors are very important, so it's crucial for merchants to have some insider knowledge about them and the services they provide.
Five Common Chargeback Myths Destroyed
Understanding chargebacks is not that straightforward and it generates a lot of gossip, misinformation, and myths.