How to Win at Subscription Billing

2019-06-25T19:14:29+00:00January 22nd, 2019|

Recurring or subscription billing has taken e-commerce by storm. This is where products and services are provided and billed for regularly over time. Many merchants in the high-risk verticals have [...]

How to Win at Chargeback Reversals

2020-10-08T21:26:58+00:00January 2nd, 2019|

There is a common misconception about chargebacks going around, that they can be "reversed." Lots of our competitors out there say you can reverse a chargeback through representment, but that's [...]

How to Win at Returns

2019-12-05T17:06:03+00:00November 14th, 2018|

Who knows what leads a customer to return a purchase? Honestly, if you did, you'd probably be reading this from your yacht, anchored off the Seychelles. Sounds nice, right? Start [...]

How to Win at the New VISA Rules

2019-06-25T19:14:30+00:00October 25th, 2018|

It's been just over six months since VISA mandated it's latest rule changes for chargebacks — pardon, "disputes". If you haven't yet, read our no-nonsense primer on the “Visa Claims [...]

How to Win at Transaction Descriptors

2019-10-07T23:22:44+00:00October 2nd, 2018|

Descriptors are the line items you see on your bank statement that describe each transaction. Merchants must navigate several factors to deliver concise descriptors that their customers will easily recognize. [...]

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